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Frequently Asked Questions

Please refer to this page if you have any questions.

  1. 1. Do I need to book the event online?
  2. 2. Do I need to pay a deposit for the event?
  3. 3. When is full payment due for the event?
  4. 4. What is the event refund policy?
  5. 5. There is an activity we would like to book but it doesn’t appear on your website?
  6. 6. Do you have availability for a particular date we have in mind?
  7. 7. How much will my event package cost?
  8. 8. Do I have to include accommodation and activities in my event booking?
  9. 9. Can I add more people to the event booking at a later date?
  10. 10. How do I invite someone without an email address into the event booking?
  11. 11. Does the organiser go free?
  12. 12. Can I pay for the event in instalments?
  13. 13. Can I add activities to my event at a later date?
  14. 14. Is transport included as part of the event?
  15. 15. What do I need to bring with me on the day to show the supplier my booking?
  16. 16. What is the name of the event accommodation?
  17. 17. How far is the activity from the accommodation?
  18. 18. Is there parking at the accommodation?

Event Booking Questions

1. Do I need to book the event online? Back to top

Yes. We have a secure payments platform and terms and conditions that are designed to protect you and your payments.

2. Do I need to pay a deposit for the event? Back to top

No deposit is required at the time of booking, with the vast majority of our suppliers.

Although a deposit is not required at the time of booking, we do require a non-refundable deposit of one person’s full payment 5 days after the booking has been confirmed or 6 weeks before the booking is due to take place, whichever is earlier.

If you have made a booking less than 6 weeks before the commencement date the non-refundable deposit of one person’s full payment is required within 24 hours of the booking being made.

3. When is full payment due for the event? Back to top

We request full payment 6 weeks before the event date.

Any slots that are held with the suppliers that are not paid for at this stage will be released back to them.

We will be happy to add members into your event booking after the 6 weeks deadline but it will be subject to availability with each of our suppliers, payment and administration fees.

4. What is the event refund policy? Back to top

A full refund can be issued any time prior to 6 weeks before the event date.

From the 6 week commencement date deadline right up until 3 weeks prior to the event, you are entitled to a 75% refund.

Once you are inside the final 3 weeks there are no refunds available.

***Please note this policy excludes the one person non-refundable deposit paid to confirm the booking and any non-refundable deposits needed for a small number of suppliers which you will be informed of at the time of booking.***

5. There is an activity we would like to book but it doesn’t appear on your website? I cannot see it on your website? Back to top

If there is an activity or accommodation supplier you would like that we have not got listed, simply chat with us online or use our contact form, and we will be happy to check if we can include it in your package.

6. Do you have availability for a particular date we have in mind? Back to top

You will need to make a booking request through the website before we can check availability for you.

It’s free to submit, so it’s worth checking!

7. How much will my event package cost? Back to top

Feel free to use our custom package builder we have specifically for you. You simply select the accommodation and/or activities you would like and an approximate price per person will appear.

Please note the accommodation price can vary at times but it will give you a very good estimation based on average prices.

8. Do I have to include accommodation and activities in my event booking? Back to top

No, you can select as few or as many things as you like.

For example, you could simply book food platters for 10 people at €3 per person if that is all you were looking for. No package is too big or too small.

9. Can I add more people to the event booking at a later date? Back to top

Yes you can – the more the merrier!

We will always do our best to accommodate anyone that wants to take part in the event. The sooner they get in touch, the more chance there is of them being able to join in.

10. How do I invite someone without an email address into the event booking? Back to top

If somebody does not have an email address, the organiser can pay for them in a group payment over the phone, or indeed they can simply ring and pay for themselves.

Please note a phone payment are subject to a €2 administration charge. Feel free to give us a call on +353 (0) 1 562 0759.

11. Does the organiser go free? Back to top

Our policy is to make your event as cheap as possible for everybody involved.

Companies that offer the “organiser goes free” typically hide the cost by overcharging the other group members. In being transparent we show the cost per person and allow the group to cover the cost of the organiser using the handy “Pay for the Guest of Honour” option. Simply add it at the time of the booking and each member of your group can pay a small sum to cover the cost of the chosen person.

We refund all payments for this person above the cost of the package, excluding a €1 per payment admin fee.

12. Can I pay for the event in instalments? Back to top

Yes, by paying for the various elements of your package individually you can essentially pay in installments.

Simply log into the booking and deselect anything you don’t want to pay for at that time. You can then log back in and use the “ADD MORE” button to pay for the rest of the items in your package.

13. Can I add activities to my event at a later date? Back to top

Yes, we will do our best to add anything you want into your event package at any time.

The sooner you let us know what you want to do, the better chance there will be of getting availability.

Just bear in mind that if everyone is paid up and then you add something, people will have to log back in and pay.

14. Is transport included as part of the event? Back to top

Transport is not included in your booking.

We can supply you with contact details for our recommended transport suppliers in any of our destinations, if you like.

Please chat with us online or give us a call on +353 (0) 1 562 0759 for further details.

15. What do I need to bring with me on the day to show the supplier my booking? show the supplier my booking? Back to top

Typically all you will need to do is mention the event organiser’s name and EverTribe when you arrive at the various places on the customised itinerary we send you. They will be expecting you. If needed, you will be supplied with vouchers or tickets to present on arrival.

Event Accommodation Questions:

16. What is the name of the event accommodation? Back to top

We use a number of fantastic group-friendly accommodation providers in each of our locations. The accommodation provider we use will depend on the number of people you invite and what is available at the time you make your booking

17. How far is the activity from the accommodation? Back to top

This will vary based on which accommodation you select and which activity your group is travelling to. Please chat with us online or give us a call on +353 (0) 1 562 0759 for further details when you have an idea of what you would like to book.

18. Is there parking at the accommodation? Back to top

Most of our accommodation providers have ample parking for your group but not all.

Read each accommodation item’s description on the website, or you can chat online with us online or call us on +353 (0) 1 562 0759 and we can give you more specific details.